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Frequently Asked Questions

Find quick answers to the most common questions about PTR India.

Browse our catalog, click a course, and click "Add to Cart" or "Buy Now". Complete checkout and you are instantly enrolled. Free courses have an "Enroll Free" button.
Yes! Once you purchase a course, you get lifetime access to all content including any future updates. Watch at your own pace, anytime, anywhere.
Once you complete all lectures (100% progress), a "Get Certificate" button appears. Your certificate has a unique ID and can be printed, downloaded as PDF, or shared to LinkedIn.
We offer a 30-day money-back guarantee. If you have completed less than 30% of the course and are not satisfied, email us at admin@ptrindia.com for a full refund.
Yes! Many of our popular courses are in Hindi or Hinglish. Each course shows its language. Use the language filter on the courses page to find Hindi content.
Log in and go to "My Courses" in your dashboard. All enrolled courses appear there. Click "Continue" to resume from where you left off.
Yes! PTR India is fully responsive and works on all smartphones and tablets through any mobile browser. A dedicated app is coming soon.
Visit "Teach on PTR India", submit your application with your expertise details. After quick approval, you can immediately start creating courses with our Course Builder.
Instructors earn 70% of every course sale. Request payouts once your wallet reaches ₹500, paid via UPI or bank transfer within 3-5 business days.
In the Course Builder (Step 3), add lectures using YouTube video IDs, Vimeo links, or by uploading MP4 files directly. YouTube is recommended for best streaming performance.
Our team reviews submitted courses within 24-48 hours. You receive an email notification when approved or if changes are needed.
We accept UPI (GPay, PhonePe, Paytm), Credit/Debit Cards (Visa, MasterCard, RuPay), Net Banking (all major banks), and EMI — all through Razorpay.
Yes, all displayed prices are inclusive of GST (18%). No hidden charges.
On the cart page, enter your coupon code in the "Have a coupon?" field and click Apply. The discount is applied instantly.
Yes! For bulk or corporate training, contact us at admin@ptrindia.com for special pricing.
Refresh the page, clear browser cache, or try a different browser (Chrome recommended). Ensure your internet is stable. Contact support if the issue persists.
Click "Forgot Password" on the login page, enter your email, and we'll send a reset link. Check your spam folder if you don't see it within 5 minutes.
PTR India works best on the latest versions of Chrome, Firefox, Edge, and Safari. Keep your browser up to date for the best experience.

Still have questions?

Our support team is available Monday–Saturday, 9 AM – 6 PM IST.